Member-only story
How to Deliver and Accept Difficult Feedback
Master the art of difficult conversations in four steps.
Who likes feedback? It is one of the most annoying corporate buzzwords I can think of.
You should give and receive feedback regularly. You do 360 feedback. Feedback is helpful for your development.
Yet, feedback also puts many people in distress as we don’t like delivering bad news. You do not want to hurt anyone’s feelings. Therefore, you may try to avoid it as much as possible.
When doing this long-term, you may start tolerating underperformers, soloists, and toxic behaviors. No Bueno. Learn to deliver and receive difficult feedback using four steps. You will sleep better.
1. Feedback preparation
Imagine you get feedback from a few clients. They do not want to work with one of your coworkers. The reason is your colleague is too slow on his projects because he tends to check everything three times. What should you do?
Prepare for feedback. Don’t wait for the annual talk to deal with current feedback. Clear the table as soon as possible.
Prepare your game plan:
- Collect relevant details and facts
- Decide to focus on a maximum of two…
